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Batida
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Smart alternative to PagerDuty • Built in 🇧🇷

Manage Incidents.
Keep Your Cool.

An incident management platform for DevOps teams that need to respond fast, coordinate without chaos, and learn from every problem.

Built by SREs, for SREs

Built in Brazil Early Access Free to Start
app.batida.io/dashboard
Ativos
3
2 críticos
MTTR
23min
↓ 40%
On-Call
João S.
Platform Team
Recent View all →
#INC-1243 · API Timeout
12 min ago · Production
P1
#INC-1242 · DB Latency
45 min ago · Production
P2
#INC-1241 · Memory Warning
2h ago · Staging
P3

The real chaos of incident management

Recognize any of these situations? You're not alone.

🚨

Infinite Alerts

Your team receives hundreds of alerts per day. Too much noise, too little signal. No one knows what's critical until it's too late.

Result: Alert Fatigue → Missed Incidents
💬

Chaotic Coordination

When an incident happens, it's pure chaos. Who's on-call? Who's already been escalated? Information lost in endless threads.

Result: Slow Response → Longer Outages
📝

Ignored Postmortems

After the fire's out, no one has time to document. Same mistakes happen again. Zero structured learning.

Result: Repeated Failures → No Improvement
It doesn't have to be this way. Batida turns chaos into process.
All-in-One Platform

Everything you need for
incident management

A complete platform to detect, respond, coordinate, and learn from incidents. No complexity. No enterprise pricing.

Smart on-call with automatic escalation
Alert centralization from any tool
Integrated communication (Slack, Teams, SMS)
Automated runbooks & postmortems
Advanced analytics for MTTR and SLAs
app.batida.io/analytics
MTTA
2min
↓ 60%
MTTR
23min
↓ 40%
Incidents this week

Powerful features.
Simple interface.

Everything you need to manage incidents like a Fortune 500 company.

Smart On-call Management

  • Configurable automatic escalations
  • Multi-layer schedules
  • Handoffs across timezones
  • Google/Outlook integration

Alerting & AI Correlation

  • 200+ connectable sources
  • Automatic noise reduction via ML
  • Deduplication and suppression
  • Customizable policies

Orchestrated Response

  • Automatic Slack/Teams channels
  • Collaborative virtual war rooms
  • Runbooks & checklists
  • Public/private status pages

Post-Incident & Learning

  • Blameless postmortem templates
  • Automatic MTTA/MTTR analysis
  • Trackable action items
  • Evolving knowledge base

Analytics & Observability

  • Real-time dashboards
  • Customizable reports
  • Trend analysis and prediction
  • Export to BI tools

From chaos to control in
3 simple steps

Setup in less than 15 minutes. No complexity.

1

Connect your tools

Integrate Datadog, Prometheus, CloudWatch, or any tool via webhook/API.

~5 min setup
2
🎯

Configure workflows

Define escalation policies, runbooks, communication channels. Or use ready-made templates.

Templates included
3
🚀

Respond & learn

Receive smart alerts, coordinate your team, resolve faster, build a knowledge base.

Continuous improvement
Start Free

Setup in < 15 min • No credit card • PT-BR Support

Connect with everything you
already use

Native integrations with the modern stack. 200+ connectors available.

Datadog
Slack
Prometheus
Jira
Grafana
Teams
Sentry
CloudWatch
New Relic
GitHub
Linear
+190 more
Early Access Open

Built by SREs,
for SREs

Born from real frustration with expensive, complex tools. Batida delivers advanced features without enterprise pricing.

200+
Integrations available
<15min
Setup time
🇧🇷
Built in Brazil
$0
To start

Philosophy: Incident management shouldn't cost an engineer's salary. On-call, alerts, AI Scribe and status pages — all included for $12/user/month.

Why Batida?

Honest comparison. No misleading marketing.

Feature Batida ✨ PagerDuty incident.io OpsGenie
Price $12/user $21/user $25/user (efetivo) $20/user
Setup Time < 15 min ⚡ Days/Weeks Hours Hours
UI/UX Modern & Intuitive Complex Good Dated
On-call Included Included + $10/user Included
AI Scribe Included Not available Pro only ($25) Not available
Call Routing 1 number included Included Pro only Not available
Status Pages 5 included Not available 1 included Not available

Our Promise: On-call, AI Scribe, call routing and status pages — all included for $12/user/month. No surprises.

Simple &
transparent pricing

Choose the ideal plan. Start free, scale when needed.

FREE
$0
Permanent free tier
  • Up to 5 users
  • Unlimited incidents
  • 1 schedule + 1 escalation policy
  • 1 status page
  • AI Scribe (5/month)
  • Slack + 3 webhooks
  • Community support
Start Free
ENTERPRISE
Custom
Custom
  • Everything in Pro +
  • SSO/SAML/SCIM (Okta, Azure AD)
  • Custom RBAC + audit logs
  • SLA garantido 99.99%
  • Dedicated success manager
  • Custom data residency
  • SOC 2 + compliance
Contact Sales

Permanent free tier. No credit card. Upgrade anytime.

Frequently Asked Questions

Get your questions answered before you start

Does Batida fully replace PagerDuty/OpsGenie?
Yes! We cover 100% of core use cases: alerting, on-call, escalation, incident coordination, postmortems, and analytics. Guided migration available.
How long does setup take?
Most teams start receiving alerts in under 15 minutes. Complex integrations may take a few hours. Ready-made templates are available.
Where is my data stored?
We offer US-East servers for GDPR compliance and low global latency. More regions coming soon.
What currency are plans billed in?
All plans are billed in USD ($12/user/month on the annual Pro plan). We accept credit cards via Stripe.
Can I cancel anytime?
Absolutely. No forced annual contracts (except Enterprise plan). Cancel with one click. Data available for 30 days after cancellation.
Is it secure? LGPD/GDPR compliant?
Yes. AES-256 encryption, daily backups. LGPD/GDPR compliant. SOC 2 audit in progress.

Ready to end the
chaos of incidents?

Join the teams that are transforming their incident response.

Setup in < 15 min • No credit card • Native PT-BR Support

Still have questions? Contact us: